Returns & Exchanges

At Reboxed®, we stand by the quality of our refurbished electronics with a 30-day money-back guarantee to ensure you are completely satisfied with your tech. If your device isn't a perfect match, our streamlined return process makes it easy to get a refund or an exchange.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Device

Factory reset your device to remove all personal data and ensure that 'Find My' or other activation locks are disabled before packing.

3

Pack and Ship

Securely package the electronics in their original Reboxed® packaging and attach the prepaid shipping label provided via email.

4

Inspection and Refund

Once our technicians verify the device's condition, we will process your refund or ship your replacement within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing